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| Frequently Asked Questions How do I register for a class? Self-register for classes anytime at swtc.augusoft.net, click Login/Create Account. If this is your first time registering on this site, click Create New Student Profile and build your account. Next, click All Classes on the left menu to browse. When you find a class(es) you want to register for, add it to your shopping cart. When all classes are in the shopping cart, you can complete your registration via our secure website. How do I know if there is space in a class? When viewing the class, it will display the number of Seats Left for the class section. How do I know if a class meets face to face or online? Each class listing includes the instructional method. Where is my class located? The location of your class will be listed in the class schedule details and on your email confirmation. When should I register? We encourage you to register as early as possible, as some classes fill very quickly. You must register by the class start date. Classes lacking a sufficient number of registrations can be canceled due to low enrollment. How will I know if I got into a class? When you self-register and after payment has processed, your registration is complete. You will receive a class confirmation and transaction receipt via email. If you register with a college staff member and provide an email address, you will receive an email confirmation and transaction receipt once your registration is processed. If asking a company to pay for the class, you will not be enrolled until the company approves. What about class cancellations? Sometimes classes are cancelled due to insufficient enrollment. You will be notified by email or phone if your class is canceled, and a 100% refund will be issued. Can I register after a class has started? Registration must occur by the class start date. Open entry classes are the only exception. What are open entry classes? Open entry classes are self-paced classes without scheduled class meeting times. The class has a start and end date that allows the student to register after the start date and complete the class by the end date. Registration can occur up to three-quarters of the way through the course dates. What if I fall outside the age range for a certain class? Prior approval must be given as some classes are designed for students within an age range. When do I pay for my class? Payment is required at the time of registration. What is your refund policy? Refund policies vary according to class type. If Southwest Tech cancels a class, you will receive a 100% refund. Refunds may take up to 14 days to process. If you drop a class, your refund amount is determined by the date of the request. Following is a link to Student Refunds. https://www.swtc.edu/student-resources/financial-resources/student-refunds How do I use this website? Browse our classes Click All Classes from the left menu and then select a category. You can also search for a class by using the search box in the upper right-hand corner of the page. Another option is to select the Advanced Search Option in the upper right-hand corner of the page. View class descriptions by clicking the class name. Log In/Create Account You must Sign In or create a New Student Profile to register for a class. Creating a profile provides you with your own personal, password-protected account. Having an account will allow you to register online and monitor your class registrations. When building your profile, items marked with a red asterisk are required. Save your login username and password for future reference. Once you create your student profile (and on subsequent visits after you sign in), you will see menu options that allow you to view your profile, check your current registrations, and view your transactions and transcript. How do I update my profile/contact information? You can provide a mailing address and update your permanent address, email, or phone number by accessing your MySWTC account. If you need to change or update your name, birthdate, or Social Security Number, contact Southwest Tech at 608-822-3262 or 800-362-3322 or TDD (hearing impaired) 608-822-2072 or email continuingeduc@swtc.edu. Register Online Browse through the class offerings. When you find a class you are interested in, click the Add to Cart button, continue shopping and when you are finished, click Check Out. Read and agree to the Policies and click Check Out again. Complete your payment on our secure site. You can print your transaction receipt and class confirmation for your records. In addition, you will receive a class confirmation and transaction receipt via email. How do I cancel an enrollment? Click on Cancel from the left menu. Select Drop Class for the appropriate class. If you are not seeing the class listed as an option, click on the Class Change Request from the left menu to contact Southwest Tech at continuingeduc@swtc.edu. How do I print a receipt? To print a receipt, sign in and select My Transactions from the left menu and locate the class. Under Action, select Print View and print your receipt. How do I print my transcript? Sign in and select My SWTC Transcript from the left menu. For an official or unofficial transcript, use this link. https://www.swtc.edu/student-resources/policies-procedures/transcripts What if I have questions? Contact Southwest Tech at 608-822-3262 or 800-362-3322 or TDD (hearing impaired) 608-822-2072 or email continuingeduc@swtc.edu |
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